Episodes

Actual compliance challenges in 2025 are heating up with clients now asking for evidence and proof on how their MSP is helping them meet certain safeguards for regulatory requirements and insurance. Join Josh Hohbein of Centr...

I had the opportunity to sit down with Jeff McCullough and Brad Reinboldt of NetAlly to find out what is new. Having spent many years with my trusty Link Sprinter, I was keen to hear what evolutions of products and services t...

Last week, we discussed the highs and lows of 2024. This week, we will examine what we expect or predict to see in 2025 and how it might impact us. Thanks again to Joshua Smith of Reliaquest and Charles Love of ShowTech Solut...

Every year, we reflect on the good and the bad. What might give us pause as we get ready for the new year? As we prepare to embrace 2025, I sit down with the former leadership team of Untangled Solutions. Joshua Smith and Ch...

Matt Lee and I recap 2024 and the impact of Cybersecurity on the MSP community. We then look forward at what we might expect in 2025. This is an episode that will really get you thinking about your own cybersecurity posture a...

It's exciting times with Senteon. There is a big announcement, a discussion around endpoint hardening, and their roadmap for 2025. I hear firsthand from Henry and Zach about their adventures in bootstrapping Senteon to where ...

Your employees might already use AI for either work or personal, but are you using it for your business? I sit down with Jimmy Hatzel of Hatz.ai to discuss the challenges and impact of AI and its usage to improve productivity...

With FFIEC retiring the CAT assessment in August 2025, it might seem daunting to consider other frameworks as a path forward. I sat down with Dan Sitton of Guardian Technology Group to discuss his background in working with b...

The Last Control Domain discussed on the fireside chat is Physical and Environmental Security. This domain was taken directly from the CompTIA Cybersecurity Trustmark, and while it wasn't done in sequence like the majority of...

Whether you are aligning your cybersecurity to CIS Top 18, the Cybersecurity Trustmark, or any of the many other frameworks, you are bound to get stuck in an attempt to achieve perfection. I sit down with Charles Love of Show...

Many of us remember the days of trying to recover data off of a physically damaged drive, human error of deleted files, and many other scenarios. I sit down with Sarah Farrell and Andy Maus of Drive Savers to debunk a few myt...

As we wrap up Cybersecurity Month, I had a chance to sit down with Wayne Selk, VP of CompTIA Cybersecurity Programs and Executive Director of CompTIA ISAO, to discuss Risk Management and its role in cybersecurity—flashback to...

We have discussed what happens when a vendor is just gone. What happens when a vendor has an outage or some business disruption? Do you jump to another vendor? Do you plan to weather the storm, or do you pivot? Eric Hanson of...

What is your company's will? This Fireside Chat with Matt Lee tackles the Acceptable Use Policy, Written information security plan, Roles, and responsibilities. Please give us feedback, as we have a pretty healthy disagreemen...

From CompTIA MSP Community to the larger IT Community at large. Dawn Sizer of 3rd Element Consulting and Henry Timm of Phantom Technology Solutions are great CompTIA community members who volunteer their time for not just Com...

Talking about risk shouldn't be difficult, but it is as I sit down with Peter Maynard of SMB1001. There are so many challenges in cybersecurity, but sometimes we need to look through the lens of risk. SMBs worldwide will soon...

Most technological advancements in IT or OT are made with the best of intentions. What happens when the technology you have acquired causes unintended consequences? I sit down with Ryan Morris of Morris Management Partners to...

Control 18 has only five safeguards, yet you can spend an entire year preparing for it. Matt Lee of Pax8 and I will help you understand each safeguard and the importance of getting this right and the pitfalls to avoid.

Don't Forget about VoIP as you onboard new clients or even with existing clients. There are significant risks in not including some level of management of the VoIP system or providing some support when there are issues on the...

Each of the items in the title are titles for show episodes dating all the way back to the beginning of 2020. They have made the top 10 playbacks for all time. I sit down with Chad Holstead of the BKS Team to talk through cur...

We take a moment to remember where we were as an MSP. Joshua Smith of Reliaquest and Charles Love of ShowTech Solutions and I reflect on the technologies and challenges we faced more than eight years ago and then look at what...

Last week we talked about playbooks and runbooks... This week we are back in the CIS Top 18 controls, #17 and while the timing might be coincidental it is a perfect fit. What we have learned going through the first 16 control...

What happens if your RMM goes down and doesn't come back? We sit down with Mike Stewart of Anchor Networks and Charles Love of ShowTech Solutions to get their take on the importance of Runbooks. By the way, they were at a pee...

I always like to catch one or two attendees of an event after they get home to see what did they come away with. I spoke with Jim Harryman of Kinetic Technology Group to get his reaction on an event that he has now attended f...