Episodes

With some of the recent events in the ransomware space, I had a chance to hear firsthand from Dave Alton of Strategic Integrated Resources. I asked the question, "What is concerning you today?" This discussion has some action...

Cybersecurity Insurance and Risk Management are generally conversations we avoid in the ITSP space, but with recent events, Matt Lee and I sit down to talk about how the two complement each other, the pitfalls, and some tips ...

With more than 30 ITSPs through their first assessment cycle, I wanted to take some time to get feedback on why it is an important process for any ITSP. A raw conversation with someone who will pull no punches on providing fe...

The challenges and opportunities facing Managed Service Providers (MSPs) in 2025 are ever-changing, and the twists and turns keep any MSP on their toes. As I sat down with Brian Rodgers of Aeko Tech, we discussed several topi...

Where does my data go? What data was sent across the API? How do we separate the signal from the noise? Pedro Castillo of Onum and I sit down to talk about what might be the subsequent transformation of data processing since ...

A fireside chat with George Bardissi of bVoIP and me at the 1Stream by bVoIP Partner Gathering. Mistakes we made, the challenges we overcame, and then we jump into some interesting questions ranging from AI and Insurance to t...

Sitting with Henry Tim of Tech Degenerates and Phantom Technology Solutions to talk about GRC platforms. What makes it a GRC platform? How important is a GRC in my MSP? These questions and several others are tackled, and I th...

There has been a lot of buzz over the last 12 months surrounding the use of GenAI. We are all familiar with the likes of ChatGPT, Perplexity, and others, but what is the real value of AI when used correctly? I sat down with A...

With ITN Secure right around the corner, I sit down with Matt Topper of ConnectWise to talk about Community. What does it mean to share in a community? Matt Topper and others at ConnectWise are bringing the community to their...

Over the years industry events have evolved. I remember the earily 2000s and it was very partner focused, Community, Vendors shared their roadmaps and you heard directly from those that were running the inititiatives. Join me...

Remember the first time you implemented an RMM tool? Did you buy a tool at a show to take advantage of the show special? Charles Love of ShowTechsolutions and I will walk through the history of vendor shows and discuss how mu...

Tools galore, shiny object syndrome, must there be a tool for that? Then we get caught up in our day-to-day, and perhaps we forget about a tool or a tool feature, and we begin looking to solve another challenge. I get to sit ...

How many videos and quizzes have you taken to show your skills at avoiding phishing emails and other types of Business Email Compromise? Have you been shamed or had to watch additional training videos? I know that in our worl...

I recently had a chance to chat with Robert Smith of Intellisystems on what it means to be an MSP in today's Threat Landscape. Gone are the days of installation, configuration, and watching. Today, it is patch, patch again, b...

GRC Tools seem to be coming out of the woodwork continuously. A few of them have been finalists in ConnectWise PitchIt over the past few years, and they are all unique in their own way. Recently, GTIA announced the addition o...

MSSPs in the Healthcare vertical face many challenges and opportunities. I sat down with Russell Teague of Fortified Health Security to discuss providing Cybersecurity services in the healthcare space and how it stands out fr...

Navigating Frameworks and implementing the controls and safeguards within can be quite daunting. I sit down with Matt Lee to talk through the taxonomy project that so many have worked on and how it helps break down expectatio...

Attending my first Communities and Councils Forums (CCF) under the new brand Global Technology Industria Association was easily the best ever. An annual event with polos and no logos. I sit down with Charles love of Showtech ...

Cybersecurity doesn't happen overnight. It is a maturity process that often struggles with forward progress when the business core values are unclear or no longer aligned. I sit down with Jessica Millhiser of JMills Consultin...

Human risk within any organization is often not given enough attention when it comes to monitoring and tracking the behavior of employees, such as phishing attempts, security training, etc. I sat down with Mathias Zeumer, Nor...

If you are pursuing the GTIA Cybersecurity Trustmark, you will want to tune in. Matt Lee of Pax8 and I discuss the taxonomy and prompts that drive success in breaking down safeguards into actionable and obtainable tasks.

In recent weeks, we have seen the drama surrounding TicTok, Red Note, DeepSeek, and many other technologies that, in many cases, are used without any regard for the repercussions of using them for good or bad. I sit down with...

If you have ever worked with Construction Management, Manufacturing, Healthcare, and others where the technology that is in place is no longer supported. How do you help them move forward and when is it appropriate to continu...

Whether you travel domestically or internationally, there are things you can do to protect yourself. VPNs, Public Wi-Fi, and other considerations as you travel for work or life are some of the topics I discuss with my friend ...