Episodes

Ever feel like a punching bag when the phone rings and you have an upset client? Do you communicate with your clients outside of IT support? I sit down with Morgan Barse of Wing Woman to talk about Marketing and how the major...

From Layoffs to job transitions in the channel. Desraie Thomas and I chat about cybersecurity and how it impacts us all. It doesn't just happen at work; yet, as employees, we have been given the tools and resources we don't o...

Security Awareness and Skills Training is CIS Top 18 Control 14 is where Matt Lee of Pax8 and I sit down in our home offices to discuss the ins and outs of all nine safeguards. The importance of them and how they help your or...

Cybersecurity should be front and center in every organization, and who you hire impacts how well you can implement it. In this episode, we discuss having the right staff and aligning with company expectations and goals. Whil...

Social media lives Social media is somehow a part of our everyday lives, and we see different platforms that cater to varying types of communication and content. With that said, when we misuse the platforms or share too much,...

Cybersecurity is not the primary focus for hiring new employees but is vital to ensuring you hire the right candidate. I sit down with Ted White with Vertical Talent Solutions to discuss a strategy that lines up suitable cand...

Ever wonder if you should be offering cybersecurity services? Are you taking on liability that isn't worth it? I sit down with Scott McCrady CEO of SolCyber to discuss the opportunities and benefits of partnering with an MSSP...

It is the Third Tuesday of the month, and we bring you to Control 13. This is an exciting Control (they all are) because it is often confused with being legacy, it is also potentially cost-prohibitive, and we believe it will ...

MSP spend a lot of time and energy trying to align with standards from one of the many frameworks that are out there to improve their cybersecurity posture. Whether you do it to meet regulatory requirements, or are just looki...

Tabletop exercises or simulations can be daunting and scary. Join me as I sit down with Sarah O'Kelley from Choice Cyber Solutions as we discuss some tips and tricks to success with your first Tabletop.

If you are familiar with CIS v8 Top 18 then you might be comfortable talking about Security Awareness and Skills Training. I sit down with Jim Harryman of Kinetic Technology Group to talk about the Why and the Proof that ever...

We are on Control 12 in our Fireside chat with Matt Lee and are digging into a control with only one IG1 safeguard and only one IG3 safeguard. Network Infrastructure comes with some rabbit holes and tangents, but I think you ...

As an MSP, many decisions go into taking on a new client or getting rid of an existing one. I sit down with Charles Love of Showtech Solutions to discuss when the decisions are tied to cybersecurity and where one should consi...

What does it look like to have an employee request approval for a specific tool? Do you have an evaluation process? What types of risks are introduced that you need to consider when evaluating a new vendor, product, or servic...

When a vendor fills a gap in cyber, they deserve to be heard. I sat down with Nick Wolf of Cork to discuss the cyber insurance industry and the space they fill. I'd say Cork is to cyber insurance like Aflac is to Medical insu...

Storage costs are relatively cheap compared to the cost of storage, but one might say that data recovery is where most MSPs have been very successful. Years back, we were challenged with costs around storage and destination f...

Data protection is tough when you don't know where your data is or who might have access to it. Join me as I sit down with Prandar Das, cofounder of Sotero, as we discuss the challenges and the opportunities that AI and LLM b...

How many buzzwords do we have in the MSP world? MSP, MSSP, Web 2.0, AI? At any rate, we now have AI as a buzzword to deal with. Kidding AI is a lot more than a buzzword. Join me as I discuss AI and the risks of AI with Jim ...

How we manage our time for a work life balance plays a role in how we work in both in our strategic and tactical workflow. I sit down with Jason Slagle of CNRW to discuss how important keeping track of what we do in a planner...

I have heard MSPs say, "we just eat the cost for some services." Whether they are services you have implemented internally are not, it doesn't mean you shouldn't sell those services. Liste to Bill Mulcahey of M6 Technology sh...

We have made it halfway through the CIS Top 18 and Matt Lee of Pax8 delivers again with a compelling argument for Control 9's demanding our undivided attention.

Hiring cybersecurity resources and the costs associated with it. What does the job description look like, and what are the responsibilities? Mike Stewart of Anchor Networks and I discuss the challenges and opportunities of hi...

I have had multiple conversations around backup vendors and the shift to solutions that are direct to cloud and other feature requirements that we didn't even consider 6-10 years ago. Remember the world before the data actors...

As 2023 comes to a close and you I thought in traditional fashion, we share with you our outlook for 2024. Joshua Smith of Reliaquest and I have a few optimistic observations that might have been shadowed by some Sky Net refe...