Episodes

I have often wondered if we tend to lean towards insurance instead of doing a better job of prevention and protection because it just costs too much. I sit down with Ismael (Izzy) Amado of IT Ninjas to prove how affordable m...

With insurance renewals coming for many school districts in July are you able to satisfy the questionnaires? There might be a few curveballs in this conversation. I sit down with Corey Munson of PC Matic to talk about some o...

Ever had a client say, "I thought you were already doing that?" I recently had a challenge with a vendor product that I had provided an audit for the client to check the security controls and ensure the client had it optimize...

What should we talk about this week? I have been back and forth with topics recently that involve getting started with cybersecurity and have moved into vendor management and other areas of focus that all revolve around one k...

We don't know what will happen tomorrow or the next day. We do however have responsibilities to our clients and our employees and there are things we can do to plan for events that we don't have control over. Join me with S...

As MSPs you are all dealing with managing or providing support services that involve working with 3rd party vendors. In this coversation Eric Hanson and I discuss the challenges of vendors where those who have authority to m...

Endless topics to discuss and yet we still find ourselves talking about many of the foundational things we should all be doing in our businesses. We can only be accountable for our own actions regardless of the decisions of ...

We all struggle with different areas of cybersecurity and there is no perfect solution. That being said we shouldn't get paralysis analysis either, it isn't new and it isn't going away. Most of us started implementing cyber...

The conversations and requests coming from MSPs is still about how to get started. Hopefully, this conversation will help you find your path. Join me as Charles Love and I navigate the getting started in Cybersecurity. Eve...

Whether it is a small municipality, a school district, or even your local fire department, there is always a need for 3rd party resources. I sit down with Corey Munson of PCMatic to talk specifically about how MSPs can provi...

Last week was CompTIA's Communities and Councils Forums and I thought who better to bring on to the podcast than Wayne Selk the new VP of CompTIA's ISAO. Join us as we break down the differences between ISACs and ISAOs and h...

I sit down with Stelios Valivonis of onShore Security to talk about cybersecurity and the need for dedicated leadership. People, Process, and Procedures are critical to any organizations quest to improve their cybersecurity...

There is no shortage of questions coming from Cyber Insurance providers that put an MSP in a difficult position to answer the questions truthfully and the intent of the questions. In this episode, I sit down with Aaron Frazi...

Cyber insurance questionnaires are a dime a dozen these days, yet our ability to correctly answer the questions can still be daunting. A Yes/No question doesn't have a Yes/No Answer. You want to answer truthfully, and you a...

Over the years the role of an Account manager has evolved and taken on many different names (vcio, BSM, vCTO etc.). Today I sit down with Mike Stewart of Anchor Networks to discuss how much this role has changed. Cybersecuri...

We all no there is no magic bullet when it comes to cybersecurity but that doesn't mean it has to be complicated either. I sit down with Eric Hanson of Inland Productivity Solutions to talk about Incident Management, Inciden...

Each week we focus on cybersecurity and there is no shortage of topics. This week I sat down with Nelson Gomes of Medicus IT to discuss HIPAA compliance and Mergers and Acquisitions. As we onboard new clients or deal with cli...

Over the past few weeks, Governance, Business Basics, and Vendor Sprawl have had one standard and constant theme... We all feel like we are drinking from a firehose. We all know we need to focus on governance, risk, and compl...

We have all implemented tools with the intent to solve or address all kinds of different challenges. After they have been implemented, are they working as expected? I sit down with Brian Weiss of ITECH Solutions to talk about...

We recently started a journey down a path that talks about Governance for SMB, picking the right tools/software to run your MSP, and of course, don't forget you can only pick just one... This week I had the opportunity to sit...

We often take for granted the products and services we use to help reduce overhead and Full-Time Resources (FTE). I sit down with Ismael Amado of IT Ninjas to talk about starting a new MSP right before a pandemic and how imp...

Almost every time I do a security maturity assessment I find that companies are the least mature in Governance. The areas that seem to need the most attention are Policy and Compliance which is to be expected since that is t...

As we prepare for 2022 and the opportunities and challenges it is sure to bring I thought we should take a minute to focus on people. Consumers vs employees, two sides of the same coin, but very different parameters placed o...

I think everyone at this point has heard someone talk about Log4j. Even my 8th grader has heard about it as it was featured on CNN10. This week we are doing a special episode featuring Ryan Weeks, in-house CISO for Datto. ...