Episodes

Tabletop exercises or simulations can be daunting and scary. Join me as I sit down with Sarah O'Kelley from Choice Cyber Solutions as we discuss some tips and tricks to success with your first Tabletop.

If you are familiar with CIS v8 Top 18 then you might be comfortable talking about Security Awareness and Skills Training. I sit down with Jim Harryman of Kinetic Technology Group to talk about the Why and the Proof that ever solution provider should be considering in their own traning.

We are on Control 12 in our Fireside chat with Matt Lee and are digging into a control with only one IG1 safeguard and only one IG3 safeguard. Network Infrastructure comes with some rabbit holes and tangents, but I think you will find that this control is essential to most MSPs.

As an MSP, many decisions go into taking on a new client or getting rid of an existing one. I sit down with Charles Love of Showtech Solutions to discuss when the decisions are tied to cybersecurity and where one should consider drawing a line in the sand.

What does it look like to have an employee request approval for a specific tool? Do you have an evaluation process? What types of risks are introduced that you need to consider when evaluating a new vendor, product, or service? All of these questions and more are discussed with Chad Holstead of BKS Group.

When a vendor fills a gap in cyber, they deserve to be heard. I sat down with Nick Wolf of Cork to discuss the cyber insurance industry and the space they fill. I'd say Cork is to cyber insurance like Aflac is to Medical insurance. Join Nick and I as we navigate the challenges with questionnaires, insurance questionnaires, and all the crazy around insurance and coverage.

Storage costs are relatively cheap compared to the cost of storage, but one might say that data recovery is where most MSPs have been very successful. Years back, we were challenged with costs around storage and destination fees costs, so we had to be selective about what we backed up. In today's world, the cost of storage is relatively cheap in comparison, but so many new variables complicate this process. Listen to Matt Lee of Pax8 as we dive deep into CIS Control 11 Data Recovery and explore ...

Data protection is tough when you don't know where your data is or who might have access to it. Join me as I sit down with Prandar Das, cofounder of Sotero, as we discuss the challenges and the opportunities that AI and LLM bring as we continue to look at better ways to protect data. Stick around for the four tips to follow on your own journey to protect your data.

How many buzzwords do we have in the MSP world? MSP, MSSP, Web 2.0, AI? At any rate, we now have AI as a buzzword to deal with. Kidding AI is a lot more than a buzzword. Join me as I discuss AI and the risks of AI with Jim Harryman of Kinetic Technology Group.

How we manage our time for a work life balance plays a role in how we work in both in our strategic and tactical workflow. I sit down with Jason Slagle of CNRW to discuss how important keeping track of what we do in a planner or in our PSA or other tools is critical when things happen. Evidence is hard to come by after the fact.

I have heard MSPs say, "we just eat the cost for some services." Whether they are services you have implemented internally are not, it doesn't mean you shouldn't sell those services. Liste to Bill Mulcahey of M6 Technology share his challenges and opportunities. Remember forward progress is good progress!

We have made it halfway through the CIS Top 18 and Matt Lee of Pax8 delivers again with a compelling argument for Control 9's demanding our undivided attention.

Hiring cybersecurity resources and the costs associated with it. What does the job description look like, and what are the responsibilities? Mike Stewart of Anchor Networks and I discuss the challenges and opportunities of hiring staff to help with cybersecurity.

I have had multiple conversations around backup vendors and the shift to solutions that are direct to cloud and other feature requirements that we didn't even consider 6-10 years ago. Remember the world before the data actors started doing data exfiltration. Join me with Matt Horning of Blue Tree Technology as we explore everything from the 3, 2, 1 and other backup models as well as airgapping.

As 2023 comes to a close and you I thought in traditional fashion, we share with you our outlook for 2024. Joshua Smith of Reliaquest and I have a few optimistic observations that might have been shadowed by some Sky Net references, but I think 2024 has a lot of potential. Enjoy the holidays and we will see you soon in 2024.

CJ and Matt Lee of Pax8 discuss control 8, which pertains to audit logs. Some of the safeguards are easy to satisfy... just turn the logging function on and set to 90 days. Others will require more effort but all are reasonable for MSPs to pull off.

From tools and breaches to LLM, IoT and OT we talk about it all. Where we have been and how far we have come with Charles Love of ShowTech Solutions, and Joshua Smith of Reliaquest.

We all know the dangers of connecting to Airport Wifi... Join Sarah Goffman and I as we discuss the dangers of connecting even your cellphone to public wifi.

What does future growth and sustainability look like in the MSP space? Acquisitions abound, SMBs and micro-SMBs bounce from one MSP to another... What is the future yield especially when we start discussing cybersecurity challenges and adopting even good cyber hygiene? I sit down with Eric Hanson of Inland Productivity to get his take on the future of client growth and where those net new clients might be. Whether with existing or new clients, they must recognize the need to improve their cybers...

Deep dive into control 7 with some influences of other controls. We know that OS patch management, change management, Third Party App management and third party app patching aren't always prioritized the way it should be considering today's threat landscape. Matt Lee is on a pedestal on this control so stay tuned through the end as we run a bit long on this one.

I sat down with Matt Fisch of Fortmesa to discuss observations and highlights from ITN Connect. From new vendors in the pavilion tackling niche cybersecurity challenges to conversations with Solution providers that show our industry is maturing.

Maybe we have talked about this before? At any rate Business email compromise is a constant threat. We do Phishing simulations and other security awareness training to help our staff and clients make good choices, but we aren't always perfect. I sit down with Dan Gilligan with Integra MSP to hear his journey in dealing with this issue and the tools and training that have changed over the years to keep up with this evolving threat.

What are insider threats? Tim Schnurr and I discuss the importance of cybersecurity in protecting digital assets and preventing insider threats in organizations. There is a overwhelming need for employee education, the use of data classification tools, and the implementation of monitoring tools to track data flow. This is a great way to have open conversations with your employees and your clients as to why it is so important to think before you click on a link, hit send in an email, or download/...

Thinking back ten-plus years on the industry conferences we have attended in person and online. With vendor mergers and acquisitions it is hard to determine which shows you should still attend and every day it seems there is a new road show, quarterly show or another membership conference. How do you make decisions to attend what is relevant?