Episodes

Most of us can relate to a client grading system. We grade client's prompt bill payments, how they treat our techs, demands, or requests that sometimes seem outlandish or impossible. In our ever-changing world of managed serv...

If you haven't seen the NIST definition of Zero Trust, then you have come to the right episode. I sit down with Bryan Sullo of Clock Tower Technologies to discuss what Zero Trust really means to those of us who operate in th...

Do you ever feel like you aren't the expert? You are meeting with a prospect or an existing client, and you suddenly doubt your abilities... If you have ever been there and felt like you were just weren't good enough and wha...

Starting with Communication and what is appropriate? We will discuss the different types of communication and when they should be used to have effective communication. When to use Chat, when to use email, when to use phones...

As the podcast series has grown to more than 30 episodes it is starting to feel like Deja vu. We have topics to choose from that will likely go on indefinitely but is there a pattern to this madness as we work together to g...

Is there hope in the fight against ransomware? In this week's episode, I sit down with Greg Edwards of CryptoStopper to discuss ransomware and other exciting topics. It is long past due that we get proactive and take the fi...

Recently Common Controls Framework put out a survey that asked respondents questions about how well they know the people in their client's companies and the people that work there. I thought I would really like to understand ...

A recent post on Linkedin asked whether you do Table Top Exercises internally or with your clients? It hit me right between the eyes. We talk about the need to do them, and I am guilty of not getting past the conversation s...

This week I sit down with a former student, Matthew Schroeder, to talk about his take on cybersecurity. What inspired him to pursue a path in cybersecurity and the opportunities that await. While we do go down a rabbit hole...

People and Privacy, From one office of twenty or thirty employees to twenty offices of one employee per home office. 2020 was difficult for all of us as we adapted to new working conditions both at home (most of us) and at t...

Over the past twenty-plus episodes, we inevitably get around to talking about people. In episode 22, "Cybersecurity Still Comes Down To People", only reinforces the need to hear what my guest, Craig Taylor of Cyberhoot has to...

Last week we talked about vendor evaluation from an MSP perspective and this week we talk about it from a client or end-user perspective. Join me as I sit down with Jon Munford of New London Community School District to conti...

In this two-part series we are taking a look at vendor evaluation from the perspective of an MSP and then next week we will look at it from the perspective of a client. While checklists are important one thing that comes up ...

Having gaps in your cybersecurity is inevitable, but plugging gaps with products and services doesn't necessarily make you more secure. It may put your business at a greater risk of compromise. I had the opportunity to sit d...

Policies are a hot topic as insurance companies ask to see them, clients of clients ask to see them and even our peers are asking to see what policies we might have in place. Join me this week as I sit down with Joe Ambrosol...

Sitting down with Marcus J. Ranum, Author of "The Myth of Homeland Security" and credited with a number of innovations in firewalls and intrusion detection systems, as well as being a co-founder at Tenable. We take a look at...

Whether you are required to adhere to regulatory compliance or have voluntarily picked a framework to map your cybersecurity strategy and you inevitably come to crossroads with a vulnerability assessment or a penetration test...

LinkedIn as a social networking platform is an extremely powerful tool. I was given some advice recently, by Corey Munson of PC Matic that I should connect with ProCircular. I followed Corey's advice and randomly selected a...

In this week's episode, I sit down with Stel Valavanis of onShore Security to discuss Cybersecurity tools and solutions from the perspective of an MSP. Stel brings a lot of insight as he has been an MSP who focused on the SM...

One MSP’s journey and transformation into an MSSP or as I like to call it MSsP. Join me as I sit down with Chad Lauderbach of Be Structured Technology Group and hear first hand what it takes.

We have talked about compliance and frameworks. We have talked about products and services and the gaps they fill to improve our security posture. We have even spent time mapping those products and services to the controls th...

For the first time in the MSP 1337 podcast series, I get to sit down with a friend and colleague from across the pond. An opportunity not to be missed as I sit down with Ian Trump-Thorpe to discuss the Great America Recovery....

MSPs have always provided to their clients' products and services that fall into the domains of Detection and Protection as well as Identification. That said, there are two categories in the NIST domain that have often been ...

The past decade and beyond the MSP has always been about managing the technology infrastructure of their clients. As the evolution of an MSP has gone from a business model that was largely break-fix has become over time a pe...