Welcome to MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs!

Episodes

Adding an "s" to MSP (Compliance and Me)
Sept. 7, 2021

Adding an "s" to MSP (Compliance and Me)

Security and Compliance go hand in hand, but we live in a world where cybersecurity obligations are still driven by what our clients might require of us. You don't have to become an MSSP to prioritize cybersecurity in our own...

Listen to the Episode
Finger Pointing
Aug. 31, 2021

Finger Pointing

Power outages, slow internet, ransomware, and many other scenarios cause a finger to get pointed at someone. I know I have had a few fingers pointed at me and I know that I have also done my own share of finger pointing. In...

Listen to the Episode
Recent Breaches in the Media
Aug. 24, 2021

Recent Breaches in the Media

With T-Mobile, AT&T, and now even Microsoft reporting breaches questions start to come up as to what can be done. Why is this happening? Don't these companies focus on securing our information? I have also noticed that many...

Listen to the Episode
O365 Cybersecurity Tips and Tricks
Aug. 18, 2021

O365 Cybersecurity Tips and Tricks

We have all had an opportunity to work with a Microsoft product or two in our careers. This week I sit down with Charles Love to recap some recent O365 challenges we both faced and better prepared for future migrations, upgr...

Listen to the Episode
HIPAA Compliance?
Aug. 11, 2021

HIPAA Compliance?

It seems we have covered different cybersecurity frameworks and the challenges MSPs face to become compliant, but until now we haven't talked specifically about HIPAA compliance. As an MSP you might find that you are a Busin...

Listen to the Episode
Cyber Insurance. Am I Covered?
Aug. 3, 2021

Cyber Insurance. Am I Covered?

It seems that more often than not we talk about Cyber Insurance. The last two episodes we talked specifically about risk and going back to December 2020, Episode 8 , we talked about cyber insurance and ransomware with Frank ...

Listen to the Episode
Prospect Scorecard
July 27, 2021

Prospect Scorecard

Last we we discussed client risk and even a bit about our own risks. Throughout our discussion I kept thinking we need a way to score our prospective or existing clients to help determine those that bring us more risk. Ther...

Listen to the Episode
Risky Clients
July 20, 2021

Risky Clients

Most of us can relate to a client grading system. We grade client's prompt bill payments, how they treat our techs, demands, or requests that sometimes seem outlandish or impossible. In our ever-changing world of managed serv...

Listen to the Episode
Zero Trust
July 13, 2021

Zero Trust

If you haven't seen the NIST definition of Zero Trust, then you have come to the right episode. I sit down with Bryan Sullo of Clock Tower Technologies to discuss what Zero Trust really means to those of us who operate in th...

Listen to the Episode
Imposter Syndrome
July 6, 2021

Imposter Syndrome

Do you ever feel like you aren't the expert? You are meeting with a prospect or an existing client, and you suddenly doubt your abilities... If you have ever been there and felt like you were just weren't good enough and wha...

Listen to the Episode
Communication Etiquette and Protocols
June 29, 2021

Communication Etiquette and Protocols

Starting with Communication and what is appropriate? We will discuss the different types of communication and when they should be used to have effective communication. When to use Chat, when to use email, when to use phones...

Listen to the Episode
Gas Prices and Meat Shortages
June 22, 2021

Gas Prices and Meat Shortages

As the podcast series has grown to more than 30 episodes it is starting to feel like Deja vu. We have topics to choose from that will likely go on indefinitely but is there a pattern to this madness as we work together to g...

Listen to the Episode
Hope For Ransomware
June 15, 2021

Hope For Ransomware

Is there hope in the fight against ransomware? In this week's episode, I sit down with Greg Edwards of CryptoStopper to discuss ransomware and other exciting topics. It is long past due that we get proactive and take the fi...

Listen to the Episode
Do you Know Your Client (KYC)
June 8, 2021

Do you Know Your Client (KYC)

Recently Common Controls Framework put out a survey that asked respondents questions about how well they know the people in their client's companies and the people that work there. I thought I would really like to understand ...

Listen to the Episode
Performing Tabletop Exercises
June 1, 2021

Performing Tabletop Exercises

A recent post on Linkedin asked whether you do Table Top Exercises internally or with your clients? It hit me right between the eyes. We talk about the need to do them, and I am guilty of not getting past the conversation s...

Listen to the Episode
Student Perspective on Cybersecurity
May 26, 2021

Student Perspective on Cybersecurity

This week I sit down with a former student, Matthew Schroeder, to talk about his take on cybersecurity. What inspired him to pursue a path in cybersecurity and the opportunities that await. While we do go down a rabbit hole...

Listen to the Episode
Privacy, Consumerism and SASE
May 18, 2021

Privacy, Consumerism and SASE

People and Privacy, From one office of twenty or thirty employees to twenty offices of one employee per home office. 2020 was difficult for all of us as we adapted to new working conditions both at home (most of us) and at t...

Listen to the Episode
Security Awareness Training
May 11, 2021

Security Awareness Training

Over the past twenty-plus episodes, we inevitably get around to talking about people. In episode 22, "Cybersecurity Still Comes Down To People", only reinforces the need to hear what my guest, Craig Taylor of Cyberhoot has to...

Listen to the Episode
Evaluating Vendors (Part 2 of 2)
May 4, 2021

Evaluating Vendors (Part 2 of 2)

Last week we talked about vendor evaluation from an MSP perspective and this week we talk about it from a client or end-user perspective. Join me as I sit down with Jon Munford of New London Community School District to conti...

Listen to the Episode
Evaluating Vendors (Part 1 of 2)
April 27, 2021

Evaluating Vendors (Part 1 of 2)

In this two-part series we are taking a look at vendor evaluation from the perspective of an MSP and then next week we will look at it from the perspective of a client. While checklists are important one thing that comes up ...

Listen to the Episode
An Emerging Pattern.
April 20, 2021

An Emerging Pattern.

Having gaps in your cybersecurity is inevitable, but plugging gaps with products and services doesn't necessarily make you more secure. It may put your business at a greater risk of compromise. I had the opportunity to sit d...

Listen to the Episode
Overcoming Policies
April 13, 2021

Overcoming Policies

Policies are a hot topic as insurance companies ask to see them, clients of clients ask to see them and even our peers are asking to see what policies we might have in place. Join me this week as I sit down with Joe Ambrosol...

Listen to the Episode
Protected and Secured
April 6, 2021

Protected and Secured

Sitting down with Marcus J. Ranum, Author of "The Myth of Homeland Security" and credited with a number of innovations in firewalls and intrusion detection systems, as well as being a co-founder at Tenable. We take a look at...

Listen to the Episode
Vulnerability Assessment or Penetration Test?
March 30, 2021

Vulnerability Assessment or Penetration Test?

Whether you are required to adhere to regulatory compliance or have voluntarily picked a framework to map your cybersecurity strategy and you inevitably come to crossroads with a vulnerability assessment or a penetration test...

Listen to the Episode