Episodes

What have you done to prepare for ransomware or other incidents that can cause repercussions that impact your business? Do you have a plan in place for post-boom or after an event has happened? This week I am joined again by ...

Businesses come in all shapes and sizes, and when it comes to cybersecurity, there is no one size fits all. I sit down with William Mulcahey of M6 Managed IT to discuss what it means as a smaller MSP. Some good questions, a...

Sitting down with Jeremiah Grossman of Bit Discovery and Jeffrey Smith of Cyber Risk Underwriters to talk about the need to have cyber insurance. What it covers and how relatively inexpensive it is compared to not having cov...

A few weeks back I attended Blue Team Con in Chicago. Based on one fo the sessions that discussed the culture challenges and shortages of qualified candidates I asked the founders of Blue Team Con to join me to discuss the ch...

We recently talked about BCDR and making sure there is a plan in place that is communicated. It felt like we left a few things out so this week I sat down with Charles Love again to hash out some of the procedures. Join us ...

I don't think there are any MSPs who aren't dealing with backups of data for their clients, whether it is for onsite data or cloud services it has become par for the course. In this episode I sit down with Charles Love of Sh...

Security and Compliance go hand in hand, but we live in a world where cybersecurity obligations are still driven by what our clients might require of us. You don't have to become an MSSP to prioritize cybersecurity in our own...

Power outages, slow internet, ransomware, and many other scenarios cause a finger to get pointed at someone. I know I have had a few fingers pointed at me and I know that I have also done my own share of finger pointing. In...

With T-Mobile, AT&T, and now even Microsoft reporting breaches questions start to come up as to what can be done. Why is this happening? Don't these companies focus on securing our information? I have also noticed that many...

We have all had an opportunity to work with a Microsoft product or two in our careers. This week I sit down with Charles Love to recap some recent O365 challenges we both faced and better prepared for future migrations, upgr...

It seems we have covered different cybersecurity frameworks and the challenges MSPs face to become compliant, but until now we haven't talked specifically about HIPAA compliance. As an MSP you might find that you are a Busin...

It seems that more often than not we talk about Cyber Insurance. The last two episodes we talked specifically about risk and going back to December 2020, Episode 8 , we talked about cyber insurance and ransomware with Frank ...

Last we we discussed client risk and even a bit about our own risks. Throughout our discussion I kept thinking we need a way to score our prospective or existing clients to help determine those that bring us more risk. Ther...

Most of us can relate to a client grading system. We grade client's prompt bill payments, how they treat our techs, demands, or requests that sometimes seem outlandish or impossible. In our ever-changing world of managed serv...

If you haven't seen the NIST definition of Zero Trust, then you have come to the right episode. I sit down with Bryan Sullo of Clock Tower Technologies to discuss what Zero Trust really means to those of us who operate in th...

Do you ever feel like you aren't the expert? You are meeting with a prospect or an existing client, and you suddenly doubt your abilities... If you have ever been there and felt like you were just weren't good enough and wha...

Starting with Communication and what is appropriate? We will discuss the different types of communication and when they should be used to have effective communication. When to use Chat, when to use email, when to use phones...

As the podcast series has grown to more than 30 episodes it is starting to feel like Deja vu. We have topics to choose from that will likely go on indefinitely but is there a pattern to this madness as we work together to g...

Is there hope in the fight against ransomware? In this week's episode, I sit down with Greg Edwards of CryptoStopper to discuss ransomware and other exciting topics. It is long past due that we get proactive and take the fi...

Recently Common Controls Framework put out a survey that asked respondents questions about how well they know the people in their client's companies and the people that work there. I thought I would really like to understand ...

A recent post on Linkedin asked whether you do Table Top Exercises internally or with your clients? It hit me right between the eyes. We talk about the need to do them, and I am guilty of not getting past the conversation s...

This week I sit down with a former student, Matthew Schroeder, to talk about his take on cybersecurity. What inspired him to pursue a path in cybersecurity and the opportunities that await. While we do go down a rabbit hole...

People and Privacy, From one office of twenty or thirty employees to twenty offices of one employee per home office. 2020 was difficult for all of us as we adapted to new working conditions both at home (most of us) and at t...

Over the past twenty-plus episodes, we inevitably get around to talking about people. In episode 22, "Cybersecurity Still Comes Down To People", only reinforces the need to hear what my guest, Craig Taylor of Cyberhoot has to...